AFFINA News
AFFINA’s Peoria Operations Launch New Community Volunteer Program
Peoria, Illinois | United States - November 03, 2009Peoria-based AFFINA has launched a new program to allow its salary-based employees to volunteer in the Peoria community during work hours.
AFFINA to Deliver Social Media Customer Care Using The Nielsen Company’s Online Buzz Measurement Tools
Peoria, Illinois | United States - October 15, 2009AFFINA announced today that it will deliver Social Media Management Solutions through a blend of technology and people powered by The Nielsen Company’s online buzz measurement tools and services.
AFFINA will Hire 200 New Customer Service Representatives in Peoria
Peoria, Illinois | United States - September 03, 2009To support seasonal growth, AFFINA will hire more than 200 individuals for its contact center operations in Peoria between September and December.
AFFINA and its Employees Provide School Supplies for 99 Peoria-Area Students
Peoria, Illinois | United States - August 18, 2009Ninety-nine children of AFFINA employees in the Peoria area were presented with free school supplies, donated by AFFINA and its employees as part of the Company’s annual school supply drive held at its three Peoria locations.
AFFINA receives awards from NESDA
Peoria, Illinois | United States - August 05, 2009NESDA’s Immediate Past President, Fred Paradis, presented Michelle Lhamon, Director, Client Services for AFFINA with The Appreciation Award for outstanding contributions to the success of the National Professional Service Convention held in St.
AFFINA’s Peoria Operations to Add 100 New Jobs over the Next Four Weeks
Peoria, Illinois | United States - April 21, 2009In support of new business, AFFINA will add 100 positions to its contact center operations in Peoria.
AFFINA Set to Hire 100 New Employees for its El Paso Operations
Peoria, Illinois | United States - February 25, 2009AFFINA – An HTMT Global Solutions Company is expanding employment at its contact center operations here and is offering on-site career fairs from 9 a.
Bryce Hayes Named Vice President of Client Services at AFFINA
Peoria, Illinois | United States - June 27, 2008AFFINA - An HTMT Global Solutions Company announced today that Bryce Hayes has been named Vice President of Client Services at AFFINA, effective immediately.
Omron Healthcare Partners with AFFINA for Best-in-Class Customer Care Solution
Peoria, Illinois | United States - May 30, 2008AFFINA - An HTMT Global Solutions Company, announced today that it has been chosen by Omron Healthcare to manage the Omron Customer Care Center from AFFINA’s Peoria, Illinois headquarters’ contact center campuses.
AFFINA Ranked in the Top 10 US Domestic Inbound Providers by CIS Magazine
Peoria, Illinois | United States - May 30, 2008AFFINA - An HTMT Global Solutions Company, has received the 2007 "Inbound Teleservices Agencies Top 50" award with a top 10 ranking.
Donna J. Malone named President and CEO of AFFINA
Peoria, Illinois | United States - July 03, 2007AFFINA announced today that Donna Malone has been named President and CEO.
AFFINA employees raise funds while cooking out for the cure
Peoria, Illinois | United States - May 18, 2007AFFINA’s Peoria employees went the extra mile for the annual Race for the Cure and raised more than $1,800 for the local Peoria affiliate of Susan G Komen for the Cure.
AFFINA breaks into Top 10 on 2006 CIS Magazine Top 50 Inbound Honors
Peoria, Illinois | United States - April 03, 2007AFFINA - An HTMT Global Solutions Company, has received the 2006 "Inbound Teleservices Agencies Top 50" award, improving its position from 13 in 2005 to 10 in 2006.
AFFINA Employees Donate More than 200 Teddy Bears to Patients at The Children’s Hospital of Illinois
Peoria, Illinois | United States - February 26, 2007For more than 200 sick children in Central Illinois, Valentine’s Day was made a little bit more special, thanks to employees at AFFINA.
AFFINA and Astute Solutions Partner to Deliver End-To-End Customer Service and Consumer Affairs Management
Peoria, Illinois | United States - February 26, 2007AFFINA - An HTMT Global Solutions Company and Astute Solutions have entered into a strategic partnership to deliver turnkey consumer affairs management and case management.
AFFINA unites with global BPO company HTMT Global Solutions
Peoria, Illinois | United States - October 26, 2006AFFINA - The Customer Relationship Company, a leading provider of outsourced inbound contact center services, announced today that it has entered into a definitive agreement to be acquired by HTMT Global Solutions (HTMT).
AFFINA wears red in support of Tsunami Relief
Peoria, Illinois | United States - January 19, 2005AFFINA announced today that its employees and the company have raised more than $10,000 in donations in one day for the American Red Cross’ efforts to provide aid relief in Asia after the December, 2004 tsunamis.